Integrity Selling For The 21st Century
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“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games wi
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"Integrity Selling" offers a practical, six-step program that focuses on today's more sophisticated customer. From initial contact to the close, the customer's
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Filled with in-depth examples of Buying Facilitation in action, Selling with Integrity details a practical questioning and listening process which facilitates b
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Every company today recognizes the importance of good customer service and putting the customer first. Why, then, do service people so often treat us as though
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Most sales training focuses on getting to know the product, analyzing the market, and identifying the competition, but there is more to sales success than that.