Managing Tourism And Hospitality Services

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Managing Tourism and Hospitality Services

Author	: B. Prideaux
Publisher	: CABI
Total Pages	: 357
Release	: 2006-09-14
ISBN-10	: 9781845930158
ISBN-13	: 1845930150
Rating	: 4/5 (150 Downloads)

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Book Synopsis Managing Tourism and Hospitality Services by : B. Prideaux

Download or read book Managing Tourism and Hospitality Services written by B. Prideaux and published by CABI. This book was released on 2006-09-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.

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Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure.