The Customer Success Professionals Handbook
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Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer
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"This book contains so much common sense that my neck was getting tired from nodding my head in agreement so often." Peter Armaly, Senior Director Customer Succ
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As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the w
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