The Service Systems Toolbox
| Author | : John Bicheno |
| Publisher | : |
| Total Pages | : 352 |
| Release | : 2011-10-01 |
| ISBN-10 | : 0956830706 |
| ISBN-13 | : 9780956830708 |
| Rating | : 4/5 (708 Downloads) |
Book Synopsis The Service Systems Toolbox by : John Bicheno
Download or read book The Service Systems Toolbox written by John Bicheno and published by . This book was released on 2011-10-01 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This update of "The Lean Toolbox for Service Systems" incorporates Lean Thinking, Systems Thinking, and Design Thinking and contains sections on philosophy and description of the most practical tools. A strong feature is the contingency approach--different approaches for different service and administration situations.
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